The Alternative Mobile Services Association is an emerging group of professionals and peers with the purpose of researching, assessing, and identifying best practice models of mobile response services that support or are alternatives to traditional 911 emergency response, police services, and unnecessary hospitalization. Additionally, the association seeks to promote networking and cooperation among providers, jurisdictions and allied stakeholders interested in alternatives to conventional policing.

The Alternative Mobile Services Association supports street-level alternatives to police.

What are Alternative Mobile Services? 

Mobile services encompass a variety of responses to the immediate needs and crisis situations in the community. Mobile services can include street outreach vans that provide supplies and support to the homeless, mental health agencies that provide in-person mobile response to clients in suicidal crisis (either immediately or within 24 hours), police programs that pair a clinician with a police officer to respond to mental health related calls, and hospital-based outreach programs which provide services in their community. A mobile service is simply any service that works with high-needs populations and meets them where they’re at, in their own space, to get them the help they need in a moment of need or distress.

Two ways to join AMSA.

Join as an individual by subscribing to the AMSA Weekly Newsletter, published on Substack. Click the blue AMSA INDIVIDUAL MEMBERSHIP button to get started.

If you work for a municipality or a state, a college or university or research institute, or a non-profit organization, join AMSA as a partner. Click the blue AMSA ORGANIZATION PARTNERSHIP button to get started. All staff associated with AMSA partners have access to the AMSA benefits, such as ~

  • Access to monthly virtual AMSA Talks with expert speakers + Q&A
  • Access to archive of academic articles and materials from partner agencies
  • Access to the AMSA Convening hybrid conference – June 2025 in New York City and online
  • National directory of mobile medical crisis services – in development
  • Information about private, state and federal funding sources
  • Mutual and technical support from subject area and field experts
  • Weekly online newsletter & online forum for AMSA members and partners

Next year, AMSA partners with the Center for Innovations in Community Safety and The Policing Project to host the next conference – Advancing the Field of Alternative Response – June 3-5, 2025 in person at New York University School of Law and through AMSA online everywhere. Find more details here in upcoming issues.

New & renewing members of AMSA for 2024/2025 include – CommUnity Crisis Services (Iowa City), City of Madison CARES, Policing Alternatives & Diversion Initiative (Atlanta), NAACP Legal Defense Fund, Behavioral Health Response (St. Louis), City of Aurora Mobile Response Team, Terros Health (Arizona), City of Chicago CARE, City of Durham HEART, White Bird Clinic – CAHOOTS, B-HEARD from New York City, Columbia River Mental Health Services and Sea Mar from Vancouver, Washington, Canopy Roots from Minneapolis, Vera Institute of Justice, Seattle CARE, and Multnomah County.

New members of AMSA for 2021-2022 – City of Chicago – Department of Public Health, City of Olympia – Police Department Crisis Response Unit, City of Portland – Portland Street Response, City of Atlanta – Policing Alternatives & Diversion Initiative (PAD), Thurston Mason Behavioral Health Administrative Service Organization, City of Denver STAR Program, White Bird Clinic – CAHOOTS program in Eugene, Trillium Family Services, City of Aurora, Lifeworks NW in Oregon, Columbia River Mental Health Services in Vancouver Washington, Aspire Health Partners, Columbia Community Mental Health in Columbia County Oregon, Impact Behavioral Health Partners, City of Madison CARES Team, City of Norfolk Community Services Board, Trillium Family Services, Turning Point Behavioral Health Care Center, City of Oakland – MACRO, City of San Francisco, Central City Concern or Portland, CommUnity Crisis Services of Iowa City, TERROS and the Flagstaff Fire Department, and Racine County in Wisconsin.