The Alternative Mobile Services Association is an emerging group of professionals and peers with the purpose of researching, assessing, and identifying best practice models of mobile response services that support or are alternatives to traditional 911 emergency response, police services, and unnecessary hospitalization. Additionally, the association seeks to promote networking and cooperation among providers, jurisdictions and allied stakeholders interested in alternatives to conventional policing.

The Alternative Mobile Services Association supports street-level alternatives to police.

What are Alternative Mobile Services? 

Mobile services encompass a variety of responses to the immediate needs and crisis situations in the community. Mobile services can include street outreach vans that provide supplies and support to the homeless, mental health agencies that provide in-person mobile response to clients in suicidal crisis (either immediately or within 24 hours), police programs that pair a clinician with a police officer to respond to mental health related calls, and hospital-based outreach programs which provide services in their community. A mobile service is simply any service that works with high-needs populations and meets them where they’re at, in their own space, to get them the help they need in a moment of need or distress.

What does the Alternative Mobile Services Association do? 

    • Monthly AMSA Talks with expert speakers + Q&A
    • Access to archive of news and academic articles
    • Virtual conference – February 1, 2022
    • National directory of mobile medical crisis services
    • Information about private, state and federal funding sources
    • Resource panel of conference speakers, subject area and field experts
    • Support study, testing and maintenance of a fidelity model
    • Program certification – starting in 2022
    • State-based lobbying – starting in 2022
    • Access to materials from member agencies
      • Presentations
      • Promotional materials
      • Budgeting documents
      • Planning documents
      • RFPs & contracts
      • Data from active mobile services

New members of AMSA for 2021 – City of Chicago – Department of Public Health, City of Olympia – Police Department Crisis Response Unit, City of Portland – Portland Street Response, City of Atlanta – Policing Alternatives & Diversion Initiative (PAD), Thurston Mason Behavioral Health Administrative Service Organization, City of Denver STAR Program, White Bird Clinic – CAHOOTS program, Trillium Family Services, City of Aurora, Lifeworks NW, Columbia River Mental Health Services, Aspire Health Partners, Columbia Community Mental Health, Impact Behavioral Health Partners, City of Madison CARES Team, City of Norfolk Community Services Board, Trillium Family Services, Turning Point Behavioral Health Care Center. 

"When you’re drowning, it doesn’t help if your rescuer insists you learn to swim before returning you to shore. You can address your issues once you’re on land. Or not. Either way you join the wider population of people battling demons behind closed doors."

Thanks to Beverly Carrington of Chicago 911 for a terrific presentation to the members of AMSA on how Chicago dispatch operates and how CIT officers are designated as responders. @911Chicago @ChiPublicHealth

PAD is launching three Street Wellness Enhancement & Engagement Teams to provide provide street-based peer support and clinical care to unhoused individuals who are experiencing severe mental health concerns. Are you a LCSW/LPC or a Peer Advocate? Join our team!

Denver's Support Team Assistance Response, or STAR, program prevented nearly 1,400 crimes during its six-month pilot launched in June 2020, the results showed.

We're hiring Mental Health Crisis Responders I & IIs!

You can find out more and apply at the link:

We can’t answer questions about the position, but there is contact information for an HR rep on the posting who can answer questions. 1/4

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