NYC Tried To Remove NYPD From 911 Mental Health Emergencies—But It’s Had Little Success

New York Public Radio

October 22, 2021

After launching in parts of Harlem this summer, New York City is planning to expand a pilot program that enables 911 to dispatch teams that are led by social workers to mental health calls instead of the NYPD. The B-HEARD program will cover all of Harlem by early November before expanding into the Bronx.