BMC Psychiatry (2015)
Background: Crisis Resolution Teams (CRTs) aim to offer an alternative to hospital admission during mental health
crises, providing rapid assessment, home treatment, and facilitation of early discharge from hospital. CRTs were
implemented nationally in England following the NHS Plan of 2000. Single centre studies suggest CRTs can reduce
hospital admissions and increase service users’ satisfaction: however, there is also evidence that model
implementation and outcomes vary considerably. Evidence on crucial characteristics of effective CRTs is needed to
allow team functioning to be optimised. This review aims to establish what evidence, if any, is available regarding
the characteristics of effective and acceptable CRTs.