Chicago Rolls Out Mental Health Emergency Teams To Reduce Police Encounters With People In Crisis

Sep 2, 2021

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CHICAGO — The city’s 911 call center is now being staffed with a mental health professional as part of an effort to stop relying solely on police to respond to Chicagoans experiencing mental health emergencies.

The Crisis Assistance Response and Engagement program, or CARE, started on a limited basis this week, focusing on two parts of the city with the highest number of mental health emergency calls. One team of responders will work in Uptown, North Center and Lakeview, and the second will service Auburn Gresham and Chatham.